OUR MOST LOVED COLLECTIONS
OUR FAVORITES
View all
FAQs
You can track your order using the link provided in your shipping confirmation email.
Have your tracking number ready? Click here to track your order directly.
Yes. Each product page includes a detailed size chart. Still unsure? Feel free to reach out, we’re happy to help.
We offer a 30-day return policy. Items must be unworn, unused, and in their original packaging with tags attached. To start a return, please contact us at info@clararosecharleston.com. Once your return is approved and received, refunds are issued to your original payment method within 10 business days.
You can find our full return policy here.
If your order arrived damaged, please reach out to us. Simply email info@clararosecharleston.com with:
– Your order number
– Clear photos of the damage
– A short description of the issue
We’ll make it right as quickly as possible. Thank you for being part of our Clara & Rose community — your satisfaction matters to us.
Yes. We currently only deliver to the U.S.
The estimated delivery time is:
Processing time: 2–3 business days (Monday–Friday)
Transit time: 4–9 business days (Monday–Friday)
Total delivery time: approx. 6–12 business days from date of purchase.
Further details can be found in our shipping policy.
We accept all major debit and credit cards through secure checkout.
You can enter your discount code at checkout. On the checkout page, look for the “Discount Code” box, type in your code, and click “Apply.” The discount will be reflected in your total. If you have any issues, feel free to contact us.
If your question has not been answered above, our customer service team will be happy to help.
Contact us here:
👉 Contact form: https://clararosecharleston.com/pages/contact
👉 Email: info@clararosecharleston.com
👉 Tel.: +1 580 265 5497
We aim to respond to your inquiries within 24 hours.